Detect
Rules, velocity checks, lists and model scores on every transaction
SolutionsFraud Management
إدارة الاحتيال
Less fraud, less friction.
Fraud management for acquirers, banks and payment providers: detect suspicious activity in real time, act on it with control, and keep an auditable record of every decision.
What it does
One engine, end to end.
Decide
Allow, challenge with 3-D Secure, review, decline or block
Investigate
Prioritised queues and a full case workspace
Intervene
Block terminals or merchants and hold settlement, with approval
Govern
Maker-checker, versions, rehearsal and audit trail
Report
Loss, prevention, rule performance and health
How it works
Every transaction screened, every decision explained.
- 1IngestReceive and validate the transaction
- 2EnrichMerchant, terminal, list, behaviour and 3DS data
- 3EvaluateActive rule versions and model scores
- 4DecideDecision and reason codes back to the switch
- 5InvestigateAlert routed to a queue with all evidence
- 6CloseDisposition, action and full audit trail
Rule engine
Write a rule in plain terms.
Build rules from entities, periods, measures and actions, then rehearse them on history before they go live.
- Counts, amounts, averages, percentages and velocity
- Allow, step-up 3-D Secure, review, decline or block
- Block merchants or terminals and hold settlement
- Every version tested, approved and reversible
Case management
One workspace for every investigation.
Analysts see the transaction, the merchant and the evidence together, and act from the case.
- Smart queues by severity, value, confidence and SLA
- Authorization, 3DS, merchant and terminal context
- Block, hold or release settlement from the case
- Mandatory disposition and four-eyes approval
Risk scoring
Models that explain their scores.
Machine-learning scores sit beside your rules, with champion and challenger models.
- Merchant and transaction risk scores
- Champion and challenger comparison
- Reason codes behind every score
- Rules take over if a model is unavailable
Who uses it
Built for every fraud role.
Fraud manager
Strategy, rules, thresholds, queues and approvals
Fraud analyst
Investigates alerts, records evidence, takes permitted actions
Operations supervisor
Workload, service levels and assignment
System administrator
Users, roles, configuration and integrations
Auditor & compliance
Immutable history, decisions, evidence and reports
Lists & controls
Allow and deny lists by BIN, card token, merchant or MCC
Screens are illustrative mock-ups with sample data.
Ready to launch Fraud Management?
Book a demo and a solution architect will walk you through it on your own use case.
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